Personal Information

To provide our services, we collect the following personal information, which may include but is not limited to:

• Basic Details : Name, company name, contact number, email ddress, physical address.
• Demographic Details: : Gender, age, user IDs, photos, nominee details, geographical location (via IP address).
• KYC Documents : GST certificate, PAN Card, Aadhar information, financial details, KYC-related information such as videos or other online/offline verification documents as mandated by relevant regulatory authorities, business-related information, etc., and transactional information related to transactions where the company is involved.
• Technical Data : Browser and device data, IP address, operating system, unique device identifiers, network connection, and the date and time of visits for service improvement and account information.
• Any Other Detail : Any detail relating to the above as provided to or received by the company for processing or storage.

This information is collected when you sign up, access, or update your account.

Purposes of Collection and Processing Personal Data

We collect personal data for the following purposes:

• To provide and perform the services.
• To process technical and commercial aspects of user requests.
• To provide information, marketing, and promotional communications.
• To facilitate user registration and manage accounts.
• To contact users with administrative notices and relevant communications.
• To design and offer customized services.
• To improve the site, personalize user experience, and enhance interactions.
• Any other purpose that may be necessary to provide the services you have opted for.

We only collect personal data necessary for these purposes. By providing your information, you consent to the collection, sharing, disclosure, and usage of the information in accordance with this Privacy Policy. We may combine personal and usage information for these purposes. Personal data will be stored as long as you have an active account or as required by law.

How to Keep Your Personal Information Secure

Lync Express is committed to using industry-standard procedures, tools, and techniques to ensure the security of your personal information. However, no method can guarantee 100% security over the internet. We advise you to keep your password secure and prevent unauthorized access to your Lync Express account and personal information. If you use a third-party device to access your account, ensure you log out after your session.

We strive to protect your personal information and account privacy but cannot guarantee complete security.

Cookies and Other Tracking Technologies

We use cookies, web beacons, tags, and scripts to tailor your website experience, simplify logins, and secure the website. This data may be shared with third parties like Google Analytics for performance measurement.

If you do not wish to accept cookies, you can disable them or refrain from using the website. Note that disabling cookies may affect the availability and functionality of the website.

Use of the Platform

By using the Platform, you agree not to upload, alter, publish, transmit, update, or share any content that:

• a) Belongs to someone else and that you do not have permission to use;
• b) Is obscene, pornographic, involves child exploitation, invades privacy (including bodily privacy), is insulting or harassing based on gender, race, or ethnicity, encourages money laundering or gambling, or promotes hostility between different groups based on religion or caste with the intent to incite violence;
• c) Is harmful to children;
• d) Violates any patent, trademark, copyright, or other proprietary rights;
• e) Misleads or deceives the recipient about the origin of the message or intentionally spreads false or misleading information;
• f) Pretends to be someone else;
• g) Threatens the unity, integrity, defense, security, or sovereignty of India, harms friendly relations with foreign states, disrupts public order, incites criminal acts, obstructs crime investigations, or insults other nations;
• h) Contains software viruses or any code, file, or program intended to damage, destroy, or limit the functionality of any computer resources;
• i) Violates any applicable laws.

Sharing Personal Information with Third Parties

We may share personal data with third parties to fulfill our services and comply with legal requirements. This includes sharing with couriers, shipping companies, insurance companies, and payment providers to ensure timely delivery and service quality. Personal data may also be shared to comply with legal requests, prevent illegal activities, or in business transactions such as mergers or acquisitions. We may also contact recipients to provide shipment updates and gather feedback.

International Data Transfers

As a global company, Lync Express may process, store, and transfer personal data internationally. We ensure adequate safeguards for your personal data through standard data protection clauses or equivalent mechanisms.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Revised policies will be posted on the website with the date of the last update. By continuing to use the website, you consent to the revised Privacy Policy.